Refund policy

Return & Refund Policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.

To start a return, please contact us at support@shopwhatshotnow.com. If your return is approved, we will provide detailed return instructions, including the appropriate return address.

Please do not send items back without contacting us first. Unauthorized returns may not be accepted.

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Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Original shipping charges are non-refundable.

We are not responsible for lost or untracked return shipments.

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Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us within 7 days of delivery with photos of the issue so we can resolve it promptly.

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Non-Returnable Items

We do not accept returns on:

• Sale items

• Gift cards

• Personalized or custom products

• Perishable goods

• Personal care items

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Exchanges

To exchange an item, please return the original item and place a new order once the return is approved.

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Refunds

Once your return is received and inspected, we will notify you of approval. If approved, refunds will be issued to your original payment method within 5–10 business days.